AXA Mansard Insurance Plc, has said that its newly launched “MyAXA Plus” mobile application will improve its customer engagement and raise its service profile.
The launch is a follow up of the company’s first mobile App in 2017 which further underscores the company’s desire to deliver delightful and relevant, cutting edge financial solutions to its customers and the larger society.
“MyAXA Plus” has been very well received because it provides a much improved, seamless, and satisfying experience that puts users at the heart of every feature and action on the App.
The features available at launch include, Make Claims which helps the Customer to make claims on their insurance policy, enabling fast reporting of incidents and payment of claims by the company.
The Book Hospital Visits supports HMO customers of AXA Mansard to receive care at over 1,700+ hospitals, and with MyAXA Plus, they can also pre-book hospital visits, reducing their wait time while also getting faster access to specialist consultations, while the renew Insurance Policy makes it easy such that when customer provides their car plate number on the App, the customer can also renew their motor insurance policy within a few minutes.
Other features are Invest and liquidate funds, in which Investors, whether with high or low-risk appetite can find the right investment options on the App. Also, liquidation of funds and crediting of customer account is completed within five minutes via the app while the Data-driven advice, helps App users to make informed decisions by checking the market rates and trends before investing funds, reading articles by experts, and interacting with a robo-advisor that uses information provided by the customers to suggest the right products and insurance cover in seconds.
In addition, MyAXA Plus allows registered and unregistered users to generate instant quotes of any product; use the BMI calculator; read blog articles; check investment trends & rates; calculate returns on investment; calculate market value of any car; and contact sales agents for more information.
“After launching the first of its kind MyAXA mobile app which gave customers a consolidated, single point of access to their general and life insurance; health insurance; assets and savings accounts in 2017, our team set out to build a more advanced solution to further empower customers to achieve their financial goals and access quality healthcare, wherever and however they choose” said Mr. Bayo Adesanya, the Chief Digital Innovation Officer at AXA Mansard.
“We are committed to achieve the singular goal of putting our customers first, in this instance, by building an app that incorporates their feedback on desired features and improvements, as well as including other market-leading innovations. We urge our existing and future customers to start using MyAXA Plus today.”
